Health System Interface Modernization

Problem

Site-specific mapping conventions and uneven launch criteria were creating avoidable rework and delaying implementation decisions.

Actions

• Facilitated cross-team discovery workshops to align technical and clinical handoff expectations.
• Standardized mapping requirements and acceptance criteria for HL7 v2 and FHIR-related workstreams.
• Established recurring readiness reviews with shared risk ownership across product, engineering, QA, and operations.
• Introduced a cutover checklist model that clarified dependencies before launch approval.

Results

• Reduced launch friction by replacing ad hoc handoffs with a consistent implementation workflow.
• Improved stakeholder confidence in go/no-go decisions through clearer readiness evidence.