Professional Experience

Remote

• Own full product lifecycle across multiple enterprise healthcare platforms, managing Agile delivery and cross-functional alignment.
• Define roadmap, evaluate ROI, assess risk, and lead consolidation of legacy tools into modular, API-first solutions.
• Lead AI product initiatives, define self-service client marketplace strategies, and support billing-permissioned workflow design.
• Act as Tier-3 client escalation point and legal reviewer for edge cases impacting deliverables or contracts.

Remote

• Led emergency response to COVID-19 testing demands for major healthcare networks and universities in the Northeast.
• Scaled HL7 order/result throughput, introduced RabbitMQ (MQTT), custom APIs, and automation for recovery and alerts.
• Delivered barcode-based sample tracking and custom COVID variant visualization tools used by clients and public agencies.
• Modernized legacy systems and automated reporting to capitalize on increased revenue and long-term usability.

Remote

• Reported to the CTO, acting as a strategic generalist for undefined technical gaps and high-priority projects.
• Built automation scripts, prototyped internal tools, and recommended infrastructure/security vendors.
• Drove technical audits, streamlined processes, and filled roles temporarily during internal transitions.

Remote

• Integrated CareEvolve (BioReference Labs) engineering and product teams post-acquisition.
• Transitioned third-party interface engine to internal platform and unified overlapping product functionality.

Remote

• Founded and scaled ELLKAY's first standalone Support department.
• Designed escalation flows, defined SLAs, coached team members, and acted as senior technical escalation point.

Remote

• Installed software, built data mappings, and handled legacy system integrations for early laboratory clients.
• Worked with on-site staff and vendors to connect to patient management systems using ODBC, APIs, and serial cables.